About Our Client:

Our client is a leading private bank with a strong presence across Asia. They are looking to hire a Director, Transformation Lead – COO Office to drive strategic, cross-functional initiatives across client experience, product, compliance, and regulatory change.

Key Responsibilities:

• Program Delivery: Lead end-to-end delivery of transformation programs across client, product, and regulatory domains.
• Cross-Functional Collaboration: Drive collaboration between business, tech, operations, and compliance stakeholders.
• Process Improvement: Identify process gaps and implement scalable, tech-enabled solutions.
• Governance & Engagement: Manage program governance, stakeholder engagement, and adoption efforts.
• Regulatory Alignment: Support regulatory readiness and business alignment across markets.

Requirements:

• Education: Bachelor’s degree in Business, Finance, or related field.
• Experience: 10+ years of experience in transformation, COO, or project leadership roles within private banking or financial services.
• Domain Knowledge: Strong understanding of private banking products, client lifecycle, and regulatory change.
• Program Delivery: Proven track record delivering complex, cross-functional programs.
• Stakeholder Skills: Excellent stakeholder management, problem-solving, and communication skills.
• Language Proficiency: Fluent in Mandarin to support Chinese client desk and cross-border initiatives.